Terms & Conditions

1. Introduction

Welcome to ucb99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of all services provided through ucb99, including cricket betting, live casino games, slots, crash games, and any other features made available on this platform.

By registering an account or using any part of the ucb99 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not access or use our services.

2. Eligibility Requirements

To register and use ucb99, you must satisfy all of the following eligibility criteria. ucb99 reserves the right to verify your eligibility at any time and to suspend or terminate your account if any condition is found to be unmet.

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited on this platform.
• You must be a resident of a jurisdiction where online gambling is not prohibited by applicable law.
• You may hold only one registered account on ucb99. Duplicate accounts are not permitted and will be closed.
• You must not be registered on any self-exclusion list or have an active account suspension at the time of registration.

3. Account Registration & Security

When registering an account with ucb99, you are required to provide accurate, complete, and up-to-date personal information. Any false, misleading, or incomplete information provided during registration may result in the immediate suspension or permanent closure of your account, as well as the forfeiture of any associated funds.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. ucb99 will not be held liable for any losses arising from unauthorised use of your account. If you suspect unauthorised access, contact our support team immediately.

• Identity verification (KYC) documents may be requested before processing any withdrawal. Accepted documents include national ID, passport, or driving licence.
• You must ensure your account details (name, email, phone number) remain current and accurate at all times.
• ucb99 reserves the right to close any account that is found to be in breach of these registration requirements without prior notice.

4. Deposits & Withdrawals

ucb99 supports a range of payment methods tailored for Bangladesh, including bKash, Nagad, Rocket, Upay, and major bank transfers via institutions such as Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. All deposits are processed in Bangladeshi Taka (BDT).

Withdrawals are subject to identity verification. ucb99 processes approved withdrawal requests as promptly as possible. Processing times may vary based on your selected payment method and applicable verification procedures.

• Minimum deposit amount is ৳500. Minimum withdrawal amount is ৳1,000.
• Withdrawals will only be processed to the same payment method used for the original deposit, wherever technically possible.
• ucb99 reserves the right to request additional verification documents before processing any withdrawal request.
• Funds deposited for the sole purpose of withdrawal without genuine gameplay may be declined and the account investigated for fraudulent activity.

5. Bonuses & Promotions

ucb99 offers various promotional bonuses including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to individual promotion terms and wagering requirements that must be met before any withdrawal can be made.

Bonuses are credited to accounts at ucb99's discretion. In the event of a system error or erroneous bonus credit, ucb99 reserves the right to correct the error and reclaim any funds granted due to the error.

• Wagering requirements must be completed within the timeframe specified in the individual bonus terms.
• Bonuses are non-transferable and may not be exchanged for cash unless explicitly stated in the promotion terms.
• ucb99 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.

6. Responsible Gaming

ucb99 is committed to promoting responsible gaming among all its users. We strongly believe that gambling should be an enjoyable leisure activity, not a source of financial stress or personal hardship. ucb99 provides tools to help you manage your gambling activity, including deposit limits, session time limits, and self-exclusion options.

This platform is strictly for adults aged 21 and above (21+ only). If you feel that gambling is negatively affecting your life or finances, we encourage you to use the self-exclusion tools available in your account settings or contact our support team for assistance. Gambling should always remain within your personal budget and entertainment limits.

7. Prohibited Activities

The following activities are strictly prohibited on ucb99. Engaging in any of these activities may result in the immediate suspension or permanent termination of your account, forfeiture of your balance, and potential legal action where applicable.

• Using automated bots, scripts, or software to gain an unfair advantage in any game or betting market.
• Colluding with other players to manipulate the outcome of any game or event.
• Using stolen, fraudulent, or unauthorised payment methods to fund your account.
• Exploiting software bugs or glitches for financial gain. Any winnings gained through such means will be voided.

8. Intellectual Property

All content on the ucb99 platform — including but not limited to text, images, graphics, logos, game assets, software, interface design, and compiled data — is the exclusive property of ucb99 or its licensed content providers. You may not reproduce, distribute, modify, publicly display, or create derivative works from any ucb99 content without prior written authorisation. Unauthorised use of any ucb99 intellectual property will be pursued to the fullest extent permitted by law.

9. Limitation of Liability

ucb99 provides its platform and all associated services on an 'as is' and 'as available' basis. While we take all reasonable measures to ensure reliable, secure, and uninterrupted service, we cannot guarantee that the platform will be free from errors, interruptions, or technical malfunctions at all times.

To the maximum extent permitted by applicable law, ucb99 will not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of or inability to use the platform, including any losses arising from betting or gaming outcomes.

10. Privacy & Data Protection

ucb99 is committed to protecting your personal information. All personal data collected through the platform is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using ucb99, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy. We use SSL encryption and industry-standard security protocols to protect your information at all times.

11. Amendments to Terms

ucb99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these terms regularly. Continued use of the ucb99 platform after changes are posted constitutes your acceptance of the revised terms.

12. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with applicable law. Any disputes arising from your use of ucb99 shall be addressed through our internal customer support process in the first instance. ucb99 is committed to fair and transparent resolution of all player disputes. If you have a complaint, please contact our support team via the email address provided on this website.